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Contact us

We're here to help. Find the best way to get in touch, whether online, by phone or at one of our branches.

How to reach us

You can contact us in the way that suits you best. Here we bring together our branch details, contact centre numbers and online forms so you can quickly find the support you need.

Call our contact centre

You can contact us from 10:00 AM to 6:00 PM (BST) on working days only.

In Bangladesh

16240

From abroad

09-6667-16240

Lines are open from 10:00 AM to 6:00 PM (BST) on working days only.

Our branches

Banking hours during Ramadan for all branches: Sunday–Thursday, 10:00–16:00
Branch Location
Phone number
Status
Tejgaon Level 4, Shanta Western Tower, 186 Bir Uttam Mir Shawkat Ali Road, Tejgaon Industrial Area, Dhaka 1208 880 9610722326 Operational
North Gulshan Anabil Tower (2nd Floor) Plot # 3, Block – NW(J), Gulshan North Avenue (Kemal Ataturk Avenue), Gulshan, Dhaka 1212, Bangladesh 88 09612772600 Operational
Uttara Giant Business Tower, Level 3, Plot 3, 3/A, Sector 3, Uttara, Dhaka 1230, Bangladesh 880 9666332583 Operational
Agrabad Atlas Rangs Plaza (Ground Floor), 7 Sheikh Mujib Road, Agrabad C/A, Chittagong, Bangladesh 880 9612771857 Operational
Banking hours during Ramadan for all branches: Sunday–Thursday, 10:00–16:00
Branch Tejgaon
Location
Level 4, Shanta Western Tower, 186 Bir Uttam Mir Shawkat Ali Road, Tejgaon Industrial Area, Dhaka 1208
Phone number
880 9610722326
Status Operational
Branch North Gulshan
Location
Anabil Tower (2nd Floor) Plot # 3, Block – NW(J), Gulshan North Avenue (Kemal Ataturk Avenue), Gulshan, Dhaka 1212, Bangladesh
Phone number
88 09612772600
Status Operational
Branch Uttara
Location
Giant Business Tower, Level 3, Plot 3, 3/A, Sector 3, Uttara, Dhaka 1230, Bangladesh
Phone number
880 9666332583
Status Operational
Branch Agrabad
Location
Atlas Rangs Plaza (Ground Floor), 7 Sheikh Mujib Road, Agrabad C/A, Chittagong, Bangladesh
Phone number
880 9612771857
Status Operational

Contact us

Use our online form to send us your enquiry at any time and we will call you back at your preferred time.

If you need to raise a concern, you can also submit a complaint online.

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